Super.so Subscription Cancellation Only via Chat

When I recently tried to cancel Super.so, a convenient service that allows you to publish websites with Notion, I couldn't find a cancellation button on the website and had to go through support chat. Is this a strategy to prevent user churn? Let's examine this user experience.

Attended SRE NEXT 2025

I attended SRE NEXT 2025 on-site. This was my second consecutive year participating, following last year.

Should Allow Come Before Disallow in robots.txt? RFC and Compatibility Best Practices

The claim that 'Allow must be written first in robots.txt or it won't work.' While this is technically incorrect according to the latest RFC, it's a best practice that can't be ignored for compatibility reasons. This article explains why, based on RFC 9309 and older crawler behavior.